WORKPLACE: Ecocert office, Vikhroli, Mumbai

REPORTS TO: Regional Manager - EGL

EMPLOYMENT TYPE: Permanent full time

JOB PURPOSE:

Incumbant will respond to incoming customer enquiries over mail, phone or references. Person incharge will be responible to take ba information and make initial quotations

RESPONSIBILITIES:

  • Introduce and explain prospects about COSMOS certification, training and consultancy
  • Propose quotes according to the certification, validation and training projects
  • Attend inquiries over phone, emails, and provide necessary information to the prospects
  • Update and maintain CRM
  • Laise with international team for smooth operations
  • Track and complete annual contract renewals
  • Provide monthly operation updates and activity reports
  • Market analysis on cosmetic and personal care

PROFILE:

Technical skills:

  • Experience in cosmetics and/or quality.
  • Knowledge in chemistry, raw materials/ingredients and/or product certification will be highly recommended.

Others:

  • Excellent communication
  • MS Office
  • English: Professional level
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