WORKPLACE: Ecocert office, Vikhroli, Mumbai
REPORTS TO: Regional Manager - EGL
EMPLOYMENT TYPE: Permanent full time
JOB PURPOSE:
Incumbant will respond to incoming customer enquiries over mail, phone or references. Person incharge will be responible to take ba information and make initial quotations
RESPONSIBILITIES:
- Introduce and explain prospects about COSMOS certification, training and consultancy
- Propose quotes according to the certification, validation and training projects
- Attend inquiries over phone, emails, and provide necessary information to the prospects
- Update and maintain CRM
- Laise with international team for smooth operations
- Track and complete annual contract renewals
- Provide monthly operation updates and activity reports
- Market analysis on cosmetic and personal care
PROFILE:
Technical skills:
- Experience in cosmetics and/or quality.
- Knowledge in chemistry, raw materials/ingredients and/or product certification will be highly recommended.
Others:
- Excellent communication
- MS Office
- English: Professional level