MINIMUM QUALIFICATION REQUIRED: Bachelor/Master degree and 5 years minimum in Textile sector Bilingual in English

MANAGED BY: Ecocert Country Manager


Manage the production (quality, productivity, customer satisfaction) of the subsidiary's textile certification services (audit, certification, TCs).

Manage the team under his/her responsibility:

  • Support and motivate its team to achieve the objectives by giving feedback, advice and helping them to solve problems and difficulties
  • Ensure that its teams have the skills and means necessary to fulfill their missions
  • Recruit and train its team as well as maintain the qualification of its team on all programs.

Operational management:

  • Supervise the quality of service (deadline, customer satisfaction, complaints)
  • Be responsible for the proper follow-up of technical procedures and compliance with regulations in force
  • Drive a continuous improvement process to optimize work practices and tools
  • Ensure a monthly reporting to the managing direction.
  • Undertake other assignments as identified by Ecocert India as appropriate to ensure delivery of services are according to quality procedures and/or comply with accreditation requirements.
  • Maintain quality records and provide required information to all concerned regarding implementation of quality system.
  • Participate in and manage internal/external audits from EGL and external accreditation bodies

Manage the textile service programs:

  • Carry out general/global reviews and make certification decisions
  • Propose modifications of the concerned programs to Textile BU Scheme Manager
  • Supervise the transition plan, its implementation and customer communication
  • Regular follow-up with auditor for the assigned inspection & inspection realized before the deadline.
  • Drafting documents for the Ecocert certification committee if requested.
  • Implement and manage the new and existing sustainable textile certification services in India and neighbouring countries

OTHER TASKS: as needed by the Textile Dept

TOOLS and MEANS: IT Tools & all useful supports.

PROCEDURES: general applicable procedures and instructions from ECOCERT Group / Ecocert Greenlife / ECOCERT India.

OBSERVATIONS : FOLLOW-UP: Annual appraisal with manager

EVOLUTIONS : This job description and the tasks described are subject to change depending on the needs of the department and / or the company

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